Retail & Consumer Goods Solutions
Brand Management
Track sentiment across your brand ecosystem in real-time, analyze product launches, and measure crisis communication effectiveness.
- Monitor social media conversations with sentiment heat mapping
- Track brand perception metrics across demographics
- Visualize trend analysis with actionable alert thresholds
E-commerce Operations
Optimize the digital shelf with product review sentiment analysis, customer journey mapping, and fulfillment experience tracking.
- Analyze customer review sentiment patterns by product category
- Visualize the complete customer journey from discovery to post-purchase
- Track sentiment trends across delivery and return experiences
Retail Operations
Transform store operations based on location-specific sentiment, employee experience, and merchandising effectiveness.
- View geographical heat maps of store performance sentiment
- Track in-store experience metrics by department
- Analyze merchandising effectiveness with visual planogram analysis
Legal & Compliance Applications
Regulatory Monitoring
Detect regulatory sentiment shifts before enforcement actions with regulator statement analysis and compliance trend tracking.
Litigation Risk
Assess litigation risk through plaintiff sentiment analysis, case probability modeling, and jurisdiction sentiment profiles.
Corporate Governance
Monitor board and executive sentiment alignment with shareholder analysis and governance practice perception tracking.